Got a question about the service?
collections
Do you offer same day collections?
Yes, we offer a range of same day collection from various countries. The countries where we offer same-day collections exclude shipments with 5 or more pieces, or from designated ‘Remote Areas’, which require advance booking.
Other 'Collections' Questions
What kind of addresses can you collect from and deliver to? What time will my collection take place? Do you offer collection time slots? How far in advance do I need to book, how soon can you collect? Will I receive a call or text before my collection? Can I change my collection details? Can I drop my bag off? My doorbell doesn’t work. How will I know when the driver arrives? Can I add additional address information after placing my order? What if my collection has not taken place or I miss the driver? Do I need to be present when my bag is collected? Do you collect and deliver on weekends or Bank Holidays?
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