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customs
What if I am unable to provide the required customs documents for my destination?
Customs authorities will typically not accept letters of explanation in place of missing documents and if you are unable to provide the documentation required for duty free clearance on your chosen route, your shipment can still be sent but will be cleared as commercial goods. Duties and taxes may be applied to the shipment by the customs authority in the destination country and it will be the responsibility of the receiver to settle any charges with our courier partner.
Other 'Customs' Questions
Do customs affect me? How does the UK leaving the EU (Brexit) affect Send My Bag services? How much customs duty will I need to pay? What is the 'Declared Value for Customs'? Why is my shipment still in customs? I’m not sending Personal Effects, will this affect customs clearance? Customs have contacted me directly. What do I do now? I have received a bill for customs charges, how do I dispute this?
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