Got a question about the service?
preparing your items
Do you sell boxes?
Boxes are available from our official store.
Currently only for delivery to the following countries: UK, Ireland, Belgium, Netherlands, France, Germany, Spain, Italy, Austria, Portugal and Denmark.
Other 'Preparing Your Items' Questions
Can I send items on a pallet? How should I prepare my bag for transport? Can I send boxes or use other types of packaging? What do I need to do before collection? Can I lock my bag? How do I secure labels to a bag without Label Holders? When are my labels ready to print? / Why aren’t my labels ready to print? / I can’t access my labels?Email Us
Contact us by email and we will get back to you ASAP.
Live Chat
Our advisors are available 7 days a week and 24 hours on weekdays.
Call Us
Our advisors are available 7 days a week and 24 hours on weekdays, click below for full opening hours.