Do you offer discounts?
Send My Bag offers industry beating prices for luggage shipping ,therefore we don't typically offer discounts, however if you are a student you can join #SMBstudents to access student pricing, or if you hold a NUS Extra, ISIC or Student Advantage card you can receive a 10% discount off standard prices. More information can be found on our student page.
All customers can also earn Send My Bag points by sharing their unique referral link (easiest with our App), sharing a review or simply by placing orders. Points can then be redeemed in return for discount on future orders. Make sure you sign up to our newsletter to be the first to hear of any new discounts we may offer.
Other 'Placing An Order' Questions
Who uses Send My Bag? How much does it cost to ship a bag? How far in advance do I need to book, how soon can you collect? How long will it take for my bag to arrive? Do you offer insurance? What are your cover levels? How do I change the currency on your website? What routes do you offer? I cannot find my country for collection / delivery. Can I estimate the weight and dimensions? How do I measure my bag? What are your size and weight allowances? How exactly is my price calculated? Can I send my items on the standard service instead of express? Can I add additional items, or change the number of bags or boxes on my order after it is placed? What is a ‘Remote Area’? Do you have an app? What is Cancellation & Change cover? How can I cancel my order? Can I increase my cover level? What are Send My Bag points? My NUS / ISIC number isn’t working? Do you price match? How do I place an order over the phone?
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Live Chat
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Call Us
Our advisors are available 7 days a week and 24 hours on weekdays, click below for full opening hours.