What courier does Send My Bag use?

A common question we get is simple: who actually delivers your luggage when you book with Send My Bag?

We work with a trusted network of international couriers and local delivery partners to make sure your shipment arrives safely and on time.

Instead of relying on just one courier, we choose the best delivery option for each route. This helps us offer reliable collections, smooth international delivery, and competitive prices across more than 100 countries worldwide.

Whether you are sending luggage for a holiday, moving abroad, heading to university, or shipping sports equipment overseas, your shipment is matched with the courier network that makes the most sense for that journey.

Why Send My Bag Uses Different Couriers

International shipping is not the same for every destination.

Sending a suitcase from the UK to the USA works very differently to shipping luggage from France to Australia. Customs rules, delivery routes, and local courier coverage all vary depending on where your bags are going.

Using multiple courier partners means we can choose the most suitable option based on:

• Destination country

• Collection address

• Customs requirements

• Delivery times

• Local delivery coverage

• Service reliability

This gives customers a better overall experience than forcing every shipment through the same courier network.

Which Couriers Does Send My Bag Use?

We work with some of the world’s best known courier companies, including major international providers such as DHL and FedEx.

These global networks help with fast international delivery, customs handling, and secure transport across long distances.

Alongside major courier brands, we also work with trusted national and regional delivery companies in different countries. This is especially helpful for final mile delivery and locations outside major cities.

Having both global and local courier support helps keep shipments moving smoothly from collection to delivery.

Who Will Collect and Deliver My Bag?

The courier used depends on your route.

Sometimes the same company handles both collection and delivery. In other cases, one courier may collect your luggage and another trusted local partner completes the final delivery overseas.

This is very common with international shipping and helps make delivery more efficient.

No matter which courier is used, your booking stays fully managed by Send My Bag. Our team monitors the shipment from start to finish and helps with any issues along the way.

You can also follow your shipment so you always know where your bags are during transit.

More Than Just a Delivery Service

Booking through Send My Bag gives you more than standard courier shipping.

We help with customs paperwork, destination guidance, shipment monitoring, and support throughout the delivery process. Our team is available 7 days a week and 24 hours Monday - Friday, which is especially useful when your shipment is crossing time zones.

Because we specialise in luggage shipping rather than general parcels, the service is built around travellers, students, families, and people relocating abroad.

Help With Customs

For international shipping, customs clearance is often the most important part of the journey.

Sending personal belongings overseas can involve submitting paperwork and country specific rules that are easy to get wrong if you are booking directly with a standard courier.

Send My Bag provides tailored destination specific customs guidance for dozens of countries, as well as online versions of many countries’ personal effects forms, which for most destinations we can submit electronically on your behalf. 

While it is ultimately up to the shipper to check what customs information the destination may require for their personal circumstances and what they are shipping, unlike a standard courier, Send My Bag’s guidance and support is built around personal effects shipping.

What Can You Send?

Send My Bag is used for much more than standard holiday luggage.

Popular shipments include:

• Suitcases

• Student baggage

• Relocation boxes

• Golf clubs

• Skis and snowboards

• Bicycles

• Baby equipment

• Excess baggage

Before sending anything, it is worth checking prohibited items so you know exactly what can and cannot travel.

Many customers also compare airline baggage fees with excess baggage shipping, especially when travelling long haul or sending oversized items.

Why People Choose Send My Bag

Airline baggage charges can quickly become expensive, especially for families, students, and long trips with multiple suitcases.

Shipping luggage ahead means you can avoid dragging heavy cases through airports, train stations, and public transport. It can also be a much easier option for sports equipment and larger personal belongings.

For many travellers, it is simply a less stressful way to travel.

If your destination is outside a standard delivery zone, remote areas explain how shipping works for harder to reach locations.

Still Have Questions?

Questions about collections, delivery times, customs, or booking are common, especially for first time users.

You can find answers to the most common ones in FAQs, covering everything from shipping times to luggage restrictions.

Whether your shipment travels with DHL, FedEx, or one of our trusted local partners, Send My Bag makes sure your luggage is supported from collection to delivery.