Got a question about the service?
placing an order
Can I increase my cover level?
It's quick and easy to upgrade your complimentary cover online.
Click here to log into your Send My Bag account. Once logged in, click the relevant order number and then select "Upgrade Loss Cover".
You will be prompted to pay online and your cover will be upgraded. Cover can only be upgraded up until your shipment is collected on your chosen collection date.
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