Got a question about the service?
payments
How do I make an outstanding payment?
To make an outstanding payment, click here to log in to your Send My Bag account. Once logged in you will see an overview of your orders, where a “Pay Now” button will be displayed.
Other 'Payments' Questions
What payment methods do you accept? Why has my card been declined? When is my payment debited? Does Send My Bag hold credit card details? Why have I received an oversize / overweight notification? How do I pay or dispute this? Will my bag stop moving if my oversize / overweight fee isn’t paid immediately?
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