Got a question about the service?
tracking
How do I track my bag/box?
You can track your shipment online via your Send My Bag account, under ‘Your Account’ under the ‘Current Orders’ section. You will also receive an email once your shipment has been collected with the link to track your items, and a further email once your shipment has been loaded for delivery.
Other 'Tracking' Questions
Why is my order showing as ‘On Hold’? Why has my bag stopped tracking? My bag has been collected, but isn’t tracking? Why aren't all of my items tracking? Why is my bag in a country other than the one I’m sending to? Will my bag stop moving if my oversize / overweight fee isn’t paid immediately?
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