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Slovenia Customs Information

Customs Information

Please take a moment to review the important customs information before shipping to Slovenia.

Personal Effects Customs Clearance Slovenia

Holiday baggage and other time sensitive packages should not be sent on this route.

The volume of shipments sent to this destination across the last 12 weeks has not been sufficient to meet our minimum number of on time shipments required for holiday baggage approval.

Duty relief may only be granted to shipments considered as permanent imports for one year or more such as for relocation or study, where the relevant evidence is also provided.

Unlike most other countries, Slovenian customs do not always consider temporary imports of personal effects such as those for a holiday or business trip, or the import of goods by returning residents who have been outside of Slovenia for less than one year, as tax exempt, customs will assess shipments on a case by case basis. If Slovenian customs assesses that duty and taxes are due, these will need to be paid by the receiver directly to our courier partner in the Slovenia.

Shipments of Personal Effects will require a copy of the owner’s passport and a copy of their flight ticket to be uploaded to their Send My Bag account to demonstrate to customs that they have travelled or will be travelling to Slovenia from the country they are shipping from.

On this route, you are required to visit the destination country’s official customs website and make yourself aware of any requirements, processes or fees, which may be due based on your personal circumstances and what you are shipping.

Upon arrival in the destination, you agree to comply with any customs processes, provide the customs authority with any information they request and to discuss the clearance of the shipment directly with the customs authority or our delivery partner in the destination.

General Personal Effects Customs Information

Personal effects are typically defined as used items which have been in the sender's possession for 6 months or more. If your shipment is checked by  customs and is found to contain brand new or commercial items, you shipment may not be assessed as personal effects. Keep this in mind if you are sending Christmas gifts or other new items. Please check with customs so you are aware of potential customs duties, follow any advice given and attach all necessary documentation.

In order to demonstrate that your shipment consists of personal effects, you will be required to complete a brief non-generic packing list online, entries to be made in the format: "5 x Cotton Dresses, 2 x Jeans, 3 x Pair of Gloves", and so on, rather than as "10 x Used Clothing".

As customs processes and allowances vary by country, we advise all customers take 5 minutes to check how their personal circumstances and what they are sending will be assessed under the prevailing customs regulations of the destination.

More information is available on our customs information page.

Customs Clearance Time

When a bag is stopped by customs for any reason (missing documentation, impromptu inspection, prohibited contents, commercial contents or further information required) Send My Bag records how long customs hold it for. Our historical statistics for this route indicate that if the customs authority stops your bag they will on average take 5 working days to process it and release it back to us for delivery.

Personal Effects Customs Clearance Slovenia

Holiday baggage and other time sensitive packages should not be sent on this route.

The volume of shipments sent to this destination across the last 12 weeks has not been sufficient to meet our minimum number of on time shipments required for holiday baggage approval.

Duty relief may only be granted to shipments considered as permanent imports for one year or more such as for relocation or study, where the relevant evidence is also provided.

Unlike most other countries, Slovenian customs do not always consider temporary imports of personal effects such as those for a holiday or business trip, or the import of goods by returning residents who have been outside of Slovenia for less than one year, as tax exempt, customs will assess shipments on a case by case basis. If Slovenian customs assesses that duty and taxes are due, these will need to be paid by the receiver directly to our courier partner in the Slovenia.

Shipments of Personal Effects will require a copy of the owner’s passport and a copy of their flight ticket to be uploaded to their Send My Bag account to demonstrate to customs that they have travelled or will be travelling to Slovenia from the country they are shipping from.

On this route, you are required to visit the destination country’s official customs website and make yourself aware of any requirements, processes or fees, which may be due based on your personal circumstances and what you are shipping.

Upon arrival in the destination, you agree to comply with any customs processes, provide the customs authority with any information they request and to discuss the clearance of the shipment directly with the customs authority or our delivery partner in the destination.

General Personal Effects Customs Information

Personal effects are typically defined as used items which have been in the sender's possession for 6 months or more. If your shipment is checked by  customs and is found to contain brand new or commercial items, you shipment may not be assessed as personal effects. Keep this in mind if you are sending Christmas gifts or other new items. Please check with customs so you are aware of potential customs duties, follow any advice given and attach all necessary documentation.

In order to demonstrate that your shipment consists of personal effects, you will be required to complete a brief non-generic packing list online, entries to be made in the format: "5 x Cotton Dresses, 2 x Jeans, 3 x Pair of Gloves", and so on, rather than as "10 x Used Clothing".

As customs processes and allowances vary by country, we advise all customers take 5 minutes to check how their personal circumstances and what they are sending will be assessed under the prevailing customs regulations of the destination.

More information is available on our customs information page.

Customs Clearance Time

When a bag is stopped by customs for any reason (missing documentation, impromptu inspection, prohibited contents, commercial contents or further information required) Send My Bag records how long customs hold it for. Our historical statistics for this route indicate that if the customs authority stops your bag they will on average take 5 working days to process it and release it back to us for delivery.

Prohibited Items

Prohibited Items

With Send My Bag™ you can travel with almost everything you would normally find in luggage, for security and customs reasons however certain items are prohibited, please find these listed below.

On EU standard services (not express) and all UK and US domestic services you may send:

  • Shower gel.
  • Toothpaste.
  • Other non flammable and non alcohol based liquids, pastes & gels for use on holiday.

Nail varnish, perfume and aerosols are not permitted. If these items are included in your luggage it may be returned to you.

Whilst non alcohol based liquids are permitted, damage caused by leakage is not covered by complimentary cover and therefore only small amounts should be sent. If an x-ray shows liquids of any type security may stop your bag for inspection.

A maximum of 1 lithium battery is permitted per shipment (excludes to / from Australia) when it is contained within a working personal electronic device such as a mobile phone. Review our battery policy. The following items are prohibited at all times:

  • Aerosols or any other pressurised containers;
  • Alcohol based or Flammable Liquids, Pastes and Gels of any type including, but not limited to, nail varnish and perfume;
  • Toner Cartridges;
  • Loose Batteries & Power Banks;
  • No more than ONE device containing a lithium battery in line with our battery policy OR when shipping to / from Australia or China, NO device containing any kind of battery;
  • Tracking devices such as AirTags;
  • Animals and Animal products;
  • Firearms and firearm parts, ammunition, weapons (including imitations of same);
  • Explosives, incendiary materials and devices including but not limited to fireworks, matches, flares, solid fuels;
  • Flowers and plant products;
  • Human remains or ashes;
  • Medical samples;
  • Items that require a temperature controlled environment;
  • Pornography;
  • Prescription drugs and pharmaceutical products;
  • Tobacco and vaping products regardless of nicotine content;
  • Religious Artefacts
  • Foodstuffs, perishable, animal origin and controlled food articles and beverages including, but not limited to: Fruit & vegetables, dairy products (including dried products containing dairy such as milk chocolate and protein powder), meat, fish, nuts, seeds, wine, beer, spirits and champagne; or
  • Packages that are wet, leaking or emit an odour of any kind;
  • Valuables and high value items including but not limited to antiques, paintings, jewellery, precious stones and electrical equipment (low value electrical equipment is permitted but sent at the owner's risk);
  • Cash or other forms of tradeable currency;
  • Credit cards;
  • Passports or other confidential personal documentation;
  • Irreplaceable items;
  • Other Dangerous / hazardous goods;
  • Counterfeit goods;
  • Items from sanctioned countries;
  • Other illegal or restricted goods.

More information is available under section 11 of our terms of service.

Additional prohibited items for Slovenia

  • Single use plastics including cutlery, plates, straws, cotton bud sticks, and food containers and cups made of polystyrene.

Items Excluded From Cover

The following items will be accepted but are sent at your risk and are not included under complimentary cover:

  • Electrical Items, including but not limited to; Tablets, Mobile Phones, Computers, Hi-Fis, TVs.
  • Glass & Porcelain.
  • Any other non standard excess baggage items.

If you choose to send any of the above please ensure you package the item appropriately, for example a TV inside a suitcase is not appropriate.

On EU standard services (not express) and all UK and US domestic services you may send:

  • Shower gel.
  • Toothpaste.
  • Other non flammable and non alcohol based liquids, pastes & gels for use on holiday.

Nail varnish, perfume and aerosols are not permitted. If these items are included in your luggage it may be returned to you.

Whilst non alcohol based liquids are permitted, damage caused by leakage is not covered by complimentary cover and therefore only small amounts should be sent. If an x-ray shows liquids of any type security may stop your bag for inspection.

A maximum of 1 lithium battery is permitted per shipment (excludes to / from Australia) when it is contained within a working personal electronic device such as a mobile phone. Review our battery policy. The following items are prohibited at all times:

  • Aerosols or any other pressurised containers;
  • Alcohol based or Flammable Liquids, Pastes and Gels of any type including, but not limited to, nail varnish and perfume;
  • Toner Cartridges;
  • Loose Batteries & Power Banks;
  • No more than ONE device containing a lithium battery in line with our battery policy OR when shipping to / from Australia or China, NO device containing any kind of battery;
  • Tracking devices such as AirTags;
  • Animals and Animal products;
  • Firearms and firearm parts, ammunition, weapons (including imitations of same);
  • Explosives, incendiary materials and devices including but not limited to fireworks, matches, flares, solid fuels;
  • Flowers and plant products;
  • Human remains or ashes;
  • Medical samples;
  • Items that require a temperature controlled environment;
  • Pornography;
  • Prescription drugs and pharmaceutical products;
  • Tobacco and vaping products regardless of nicotine content;
  • Religious Artefacts
  • Foodstuffs, perishable, animal origin and controlled food articles and beverages including, but not limited to: Fruit & vegetables, dairy products (including dried products containing dairy such as milk chocolate and protein powder), meat, fish, nuts, seeds, wine, beer, spirits and champagne; or
  • Packages that are wet, leaking or emit an odour of any kind;
  • Valuables and high value items including but not limited to antiques, paintings, jewellery, precious stones and electrical equipment (low value electrical equipment is permitted but sent at the owner's risk);
  • Cash or other forms of tradeable currency;
  • Credit cards;
  • Passports or other confidential personal documentation;
  • Irreplaceable items;
  • Other Dangerous / hazardous goods;
  • Counterfeit goods;
  • Items from sanctioned countries;
  • Other illegal or restricted goods.

More information is available under section 11 of our terms of service.

Additional prohibited items for Slovenia

  • Single use plastics including cutlery, plates, straws, cotton bud sticks, and food containers and cups made of polystyrene.

Items Excluded From Cover

The following items will be accepted but are sent at your risk and are not included under complimentary cover:

  • Electrical Items, including but not limited to; Tablets, Mobile Phones, Computers, Hi-Fis, TVs.
  • Glass & Porcelain.
  • Any other non standard excess baggage items.

If you choose to send any of the above please ensure you package the item appropriately, for example a TV inside a suitcase is not appropriate.

A maximum of 1 lithium battery is permitted per shipment (excludes to / from Australia) when it is contained within a working personal electronic device such as a mobile phone. Review our battery policy.

  • Aerosols or any other pressurised containers;
  • Liquids, Pastes and Gels of any type (including nail varnish and perfume);
  • Toner Cartridges;
  • Loose Batteries & Power Banks;
  • No more than ONE device containing a lithium battery in line with our battery policy OR when shipping to / from Australia or China, NO device containing any kind of battery;
  • Tracking devices such as AirTags;
  • Animals and Animal products;
  • Firearms and firearm parts, ammunition, weapons (including imitations of same);
  • Explosives, incendiary materials and devices including but not limited to fireworks, matches, flares, solid fuels;
  • Flowers and plant products;
  • Human remains or ashes;
  • Medical samples;
  • Items that require a temperature controlled environment;
  • Pornography;
  • Prescription drugs and pharmaceutical products;
  • Tobacco and vaping products regardless of nicotine content;
  • Religious Artefacts
  • Foodstuffs, perishable, animal origin and controlled food articles and beverages including, but not limited to: Fruit & vegetables, dairy products (including dried products containing dairy such as milk chocolate and protein powder), meat, fish, nuts, seeds, wine, beer, spirits and champagne; or
  • Packages that are wet, leaking or emit an odour of any kind;
  • Valuables and high value items including but not limited to antiques, paintings, jewellery, precious stones and electrical equipment (low value electrical equipment is permitted but sent at the owner's risk);
  • Cash or other forms of tradeable currency;
  • Credit cards;
  • Passports or other confidential personal documentation;
  • Irreplaceable items;
  • Other Dangerous / hazardous goods;
  • Counterfeit goods;
  • Items from sanctioned countries;
  • Other illegal or restricted goods.

More information is available under section 11 of our terms of service.

Additional prohibited items for Slovenia

  • Single use plastics including cutlery, plates, straws, cotton bud sticks, and food containers and cups made of polystyrene.

Items excluded from cover

The following items will be accepted but are sent at your risk and are not included under complimentary cover:

  • Electrical Items, including but not limited to; Tablets, Mobile Phones, Computers, Hi-Fis, TVs.
  • Glass & Porcelain.
  • Any other non standard excess baggage items.

If you choose to send any of the above please ensure you package the item appropriately, for example a TV inside a suitcase is not appropriate.

A maximum of 1 lithium battery is permitted per shipment (excludes to / from Australia) when it is contained within a working personal electronic device such as a mobile phone. Review our battery policy.

  • Aerosols or any other pressurised containers;
  • Liquids, Pastes and Gels of any type (including nail varnish and perfume);
  • Toner Cartridges;
  • Loose Batteries & Power Banks;
  • No more than ONE device containing a lithium battery in line with our battery policy OR when shipping to / from Australia or China, NO device containing any kind of battery;
  • Tracking devices such as AirTags;
  • Animals and Animal products;
  • Firearms and firearm parts, ammunition, weapons (including imitations of same);
  • Explosives, incendiary materials and devices including but not limited to fireworks, matches, flares, solid fuels;
  • Flowers and plant products;
  • Human remains or ashes;
  • Medical samples;
  • Items that require a temperature controlled environment;
  • Pornography;
  • Prescription drugs and pharmaceutical products;
  • Tobacco and vaping products regardless of nicotine content;
  • Religious Artefacts
  • Foodstuffs, perishable, animal origin and controlled food articles and beverages including, but not limited to: Fruit & vegetables, dairy products (including dried products containing dairy such as milk chocolate and protein powder), meat, fish, nuts, seeds, wine, beer, spirits and champagne; or
  • Packages that are wet, leaking or emit an odour of any kind;
  • Valuables and high value items including but not limited to antiques, paintings, jewellery, precious stones and electrical equipment (low value electrical equipment is permitted but sent at the owner's risk);
  • Cash or other forms of tradeable currency;
  • Credit cards;
  • Passports or other confidential personal documentation;
  • Irreplaceable items;
  • Other Dangerous / hazardous goods;
  • Counterfeit goods;
  • Items from sanctioned countries;
  • Other illegal or restricted goods.

More information is available under section 11 of our terms of service.

Additional prohibited items for Slovenia

  • Single use plastics including cutlery, plates, straws, cotton bud sticks, and food containers and cups made of polystyrene.

Items excluded from cover

The following items will be accepted but are sent at your risk and are not included under complimentary cover:

  • Electrical Items, including but not limited to; Tablets, Mobile Phones, Computers, Hi-Fis, TVs.
  • Glass & Porcelain.
  • Any other non standard excess baggage items.

If you choose to send any of the above please ensure you package the item appropriately, for example a TV inside a suitcase is not appropriate.

Why Ship to Slovenia?

Why Ship to Slovenia?

As Slovenia is a prime destination for activity holidays, Send My Bag can ship all the equipment you might need to make the most of your time there. Send My Bag can ship bikes, helmets, skis and hiking gear from your door to your hotel, so that it is there on your arrival, allowing you to enjoy outdoor pursuits straight away. You can also send other forms of luggage to help make your journey to Slovenia hassle free – no waiting at bag drop or luggage carousels, and no excess or oversized baggage fees.

Our carrier service is also great for students who are relocating to Slovenia to study. Baggage is delivered to your student accommodation when you need it so that you can get on with your studies.

Send Luggage to Slovenia

Send Luggage to Slovenia

You can use Send My Bag to send your luggage and boxes to Slovenia. This is particularly handy if you are relocating to Slovenia or returning home there and you need to get all your possessions to Slovenia too. You can save yourself a lot of hassle by sending your possessions with Send My Bag and so avoid waiting at bag drop or luggage carousels and avoid having to drag your items behind you onto public transport. To learn more about sending luggage to Slovenia, take a look at our ‘How it works’ page, or our ‘FAQs’.

Removals to Slovenia

Removals to Slovenia

If you are moving to Slovenia to work during the ski season, or if you are moving there permanently, you will have to investigate international removals to Slovenia in order to move all of your possessions. Make sure you choose a removal company you can trust and package everything up carefully.

Student Shipping to Slovenia

Student Shipping to Slovenia

Slovenia’s top university is the University of Ljubljana. If you are planning to study here, or at any of Slovenia’s other universities, you can make the move quick and easy by sending your possessions to your student accommodation with Send My Bag. Find out more on our student shipping page and learn about claiming your student discount.

Sending a Parcel to Slovenia

Sending a Parcel to Slovenia

Instead of a suitcase or bag, you can easily send a parcel to Slovenia with Send My Bag. Friends and family can use this option to send you care packages or gifts throughout the year. Or you can send local produce home to your family as gifts. Just make sure you read our information page on how to package your items using a suitable, sturdy box so nothing gets damaged in transit. You should also familiarise yourself with the rules relating to personal effects and brand new items.

Ways of Shipping to Slovenia

Ways of Shipping to Slovenia

If you are going to Slovenia for a city break or ski holiday, or if you are moving to Slovenia you will need to transport several items. There are several options available to you for sending your items internationally. 

Send Golf Clubs to Slovenia

Send Golf Clubs to Slovenia

You can try out some of Slovenia’s 13 golf courses (including the top-rated Bled and Grad Otocec courses) using your own golf clubs, by sending them to Slovenia with Send My Bag. It’s easy to send golf clubs to Slovenia, just make sure you package them up correctly and arrange your collection with Send My Bag online. You can also have them picked up again from Slovenia at the end of your holiday. This will make your journey to and from Slovenia much easier, since you won’t have to drag large golf bags behind you. Make sure you find out how best to parcel up your golf clubs by visiting Send My Bag's information page on sending golf clubs.

About Slovenia

About Slovenia

Slovenia is a Eurozone country in central Europe, neighbouring Austria, Italy, Hungary and Croatia. The country has a population of 2,055,000 and an area of 20,273 km2. The main language is Slovene, but Hungarian and Italian are also spoken in border regions. The country’s capital city is Ljubljana, which has a population of 280,000. Other urban areas include Maribor, Kranj, Celje and Koper.

Slovenia is one of the eight Alpine countries in Europe, but it also has a Mediterranean coast.  The climate of Slovenia varies according to region, with the Alpine areas suffering a harsh climate but the coast enjoying a sub-Mediterranean climate. The average temperature is 20°C (68°F) in July and 0°C (32°F) in January.

The country is very green, given its vast areas of forest. It is the third most forested country in Europe. The country also contains 9,000 beautiful karstic caves.

You can reach Slovenia by air, with many connections between Ljubljana Airport and other European cities. There are also many rail connections.

Slovenia is a great destination for activity holidays. In the winter you can enjoy skiing in the Alps and in the summer there are plenty of opportunities for hiking, cycling and water sports. These include white-water rafting, canyoning and canoeing. For a gentler activity, angling is amply provided for by numerous rivers and lakes, and you can golf to your heart’s content at around 13 golf courses.

In the city of Ljubljana, there is plenty of architecture to view, plus shops and restaurants to enjoy, making it an ideal destination for a city break.

Please explore this page further to find out about Send My Bag’s shipping service to Slovenia.

Send your Bike to Slovenia

Send your Bike to Slovenia

On-road biking and mountain biking are well catered for in Slovenia, with gorgeous alpine and Mediterranean backdrops for cyclists to enjoy. You can take in the views from the comfort of your own bike if you send your bike to Slovenia with Send My Bag. All you have to do is take it apart and package it up, following our instructions, and arrange your collection with Send My Bag.

Send Skis to Slovenia

Send Skis to Slovenia

For affordable skiing, why not head to Slovenia? Slovenia boasts numerous ski resorts, such as Vogel, Cerkno and Kanin. If you send your own skis with Send My Bag you won’t need to use rented skis when you are there, and you can avoid the embarrassment of having to pay your airline oversized baggage fees. It is easy to send your skis, just make sure they are packaged up correctly and visit Send My Bag’s ski shipping page to find out how to send your skis to Slovenia.

Other Ways of Shipping to Slovenia

Other Ways of Shipping to Slovenia

As well as sending parcels, baggage and luggage to Slovenia you could look into the following alternatives for shipping items internationally, especially if you need to send large, bulky items like furniture.

Air Freight to Slovenia

Air freight is one way to send big items like tables or chairs to Slovenia. You normally need to wait one to two days for your items to arrive, which makes it a quick, but at times expensive, option. How much you pay depends on your shipment’s weight and its size. You will probably also have to pay for a customs agent to deal with customs clearance for you. And, you need to transport your items to and from the airport. If you send internationally by air freight to Slovenia your items will likely arrive at one of the major airports. These are Ljubljana, Maribor and Portorož Airports.

Sea Freight and Container Shipping to Slovenia

You could instead choose sea freight or container shipping to transport your possessions to Slovenia. If you don’t need your items straightaway, this could be the solution for you, especially if you need to send something like a canoe or a snooker table. This option can be cheaper than air freight, but you will still need to hire a customs agent and will need to get your items to and from the ports. So, the cost could be more than expected. Your items will most likely arrive at the Port of Koper.

Shipping Goods to Slovenia

You need to be aware of the current Slovenian customs rules when shipping goods, as there will likely be customs duties that you need to pay. Plus, there will be some goods that you are not allowed to ship to Slovenia.  Take a look at the prohibited items and customs sections on this page for more information.