Personal Effects Customs Clearance Croatia
Holiday baggage and other time sensitive packages should not be sent on this route.
The volume of shipments sent to this destination across the last 12 weeks has not been sufficient for it to meet our minimum number of on time shipments required for holiday baggage approval.
Shipments of Personal Effects will require a copy of the owner’s passport and a copy of their flight ticket to be uploaded to their Send My Bag account to demonstrate to customs that they have travelled or will be travelling to Croatia from the country they are shipping from.
The majority of shipments will clear customs in 3-5 working days, however, clearance can however take longer during busy periods or if further inspection is required, this is outside of the control of Send My Bag.
Shipments containing food items, cosmetics, toys and cutlery may be subject to additional sanitary inspection by customs which will incur an additional fee of around 40,00€ + VAT.
On this route, you are also required to visit the destination country’s official customs website and make yourself aware of any requirements, processes or fees, which may be due based on your personal circumstances and what you are shipping.
Upon arrival in the destination, you agree to comply with any customs processes, provide the customs authority with any information they request and to discuss the clearance of the shipment directly with the customs authority or our delivery partner in the destination.
General Personal Effects Customs Information
Personal effects are typically defined as used items which have been in the sender's possession for 6 months or more. If your shipment is checked by customs and is found to contain brand new or commercial items, you shipment may not be assessed as personal effects. Keep this in mind if you are sending Christmas gifts or other new items. Please check with customs so you are aware of potential customs duties, follow any advice given and attach all necessary documentation.
In order to demonstrate that your shipment consists of personal effects, you will be required to complete a brief non-generic packing list online, entries to be made in the format: "5 x Cotton Dresses, 2 x Jeans, 3 x Pair of Gloves", and so on, rather than as "10 x Used Clothing".
As customs processes and allowances vary by country, we advise all customers take 5 minutes to check how their personal circumstances and what they are sending will be assessed under the prevailing customs regulations of the destination.
More information is available on our customs information page.
Customs Clearance Time
When a bag is stopped by customs for any reason (missing documentation, impromptu inspection, prohibited contents, commercial contents or further information required) Send My Bag records how long customs hold it for. Our historical statistics for this route indicate that if the customs authority stops your bag they will on average take 5 working days to process it and release it back to us for delivery.
Personal Effects Customs Clearance Croatia
Holiday baggage and other time sensitive packages should not be sent on this route.
The volume of shipments sent to this destination across the last 12 weeks has not been sufficient for it to meet our minimum number of on time shipments required for holiday baggage approval.
Shipments of Personal Effects will require a copy of the owner’s passport and a copy of their flight ticket to be uploaded to their Send My Bag account to demonstrate to customs that they have travelled or will be travelling to Croatia from the country they are shipping from.
The majority of shipments will clear customs in 3-5 working days, however, clearance can however take longer during busy periods or if further inspection is required, this is outside of the control of Send My Bag.
Shipments containing food items, cosmetics, toys and cutlery may be subject to additional sanitary inspection by customs which will incur an additional fee of around 40,00€ + VAT.
On this route, you are also required to visit the destination country’s official customs website and make yourself aware of any requirements, processes or fees, which may be due based on your personal circumstances and what you are shipping.
Upon arrival in the destination, you agree to comply with any customs processes, provide the customs authority with any information they request and to discuss the clearance of the shipment directly with the customs authority or our delivery partner in the destination.
General Personal Effects Customs Information
Personal effects are typically defined as used items which have been in the sender's possession for 6 months or more. If your shipment is checked by customs and is found to contain brand new or commercial items, you shipment may not be assessed as personal effects. Keep this in mind if you are sending Christmas gifts or other new items. Please check with customs so you are aware of potential customs duties, follow any advice given and attach all necessary documentation.
In order to demonstrate that your shipment consists of personal effects, you will be required to complete a brief non-generic packing list online, entries to be made in the format: "5 x Cotton Dresses, 2 x Jeans, 3 x Pair of Gloves", and so on, rather than as "10 x Used Clothing".
As customs processes and allowances vary by country, we advise all customers take 5 minutes to check how their personal circumstances and what they are sending will be assessed under the prevailing customs regulations of the destination.
More information is available on our customs information page.
Customs Clearance Time
When a bag is stopped by customs for any reason (missing documentation, impromptu inspection, prohibited contents, commercial contents or further information required) Send My Bag records how long customs hold it for. Our historical statistics for this route indicate that if the customs authority stops your bag they will on average take 5 working days to process it and release it back to us for delivery.
A maximum of 1 lithium battery is permitted per shipment (excludes to / from Australia) when it is contained within a working personal electronic device such as a mobile phone. Review our battery policy.
- Aerosols or any other pressurised containers;
- Liquids, Pastes and Gels of any type (including nail varnish and perfume);
- Toner Cartridges;
- Loose Batteries & Power Banks;
- No more than ONE device containing a lithium battery in line with our battery policy OR when shipping to / from Australia or China, NO device containing any kind of battery;
- Tracking devices such as AirTags;
- Animals and Animal products;
- Firearms and firearm parts, ammunition, weapons (including imitations of same);
- Explosives, incendiary materials and devices including but not limited to fireworks, matches, flares, solid fuels;
- Flowers and plant products;
- Human remains or ashes;
- Medical samples;
- Items that require a temperature controlled environment;
- Pornography;
- Prescription drugs and pharmaceutical products;
- Tobacco and vaping products regardless of nicotine content;
- Religious Artefacts
- Foodstuffs, perishable, animal origin and controlled food articles and beverages including, but not limited to: Fruit & vegetables, dairy products (including dried products containing dairy such as milk chocolate and protein powder), meat, fish, nuts, seeds, wine, beer, spirits and champagne; or
- Packages that are wet, leaking or emit an odour of any kind;
- Valuables and high value items including but not limited to antiques, paintings, jewellery, precious stones and electrical equipment (low value electrical equipment is permitted but sent at the owner's risk);
- Cash or other forms of tradeable currency;
- Credit cards;
- Passports or other confidential personal documentation;
- Irreplaceable items;
- Other Dangerous / hazardous goods;
- Counterfeit goods;
- Items from sanctioned countries;
- Other illegal or restricted goods.
More information is available under section 11 of our terms of service.
Additional prohibited items for Croatia
Items excluded from cover
The following items will be accepted but are sent at your risk and are not included under complimentary cover:
- Electrical Items, including but not limited to; Tablets, Mobile Phones, Computers, Hi-Fis, TVs.
- Glass & Porcelain.
- Any other non standard excess baggage items.
If you choose to send any of the above please ensure you package the item appropriately, for example a TV inside a suitcase is not appropriate.
A maximum of 1 lithium battery is permitted per shipment (excludes to / from Australia) when it is contained within a working personal electronic device such as a mobile phone. Review our battery policy.
- Aerosols or any other pressurised containers;
- Liquids, Pastes and Gels of any type (including nail varnish and perfume);
- Toner Cartridges;
- Loose Batteries & Power Banks;
- No more than ONE device containing a lithium battery in line with our battery policy OR when shipping to / from Australia or China, NO device containing any kind of battery;
- Tracking devices such as AirTags;
- Animals and Animal products;
- Firearms and firearm parts, ammunition, weapons (including imitations of same);
- Explosives, incendiary materials and devices including but not limited to fireworks, matches, flares, solid fuels;
- Flowers and plant products;
- Human remains or ashes;
- Medical samples;
- Items that require a temperature controlled environment;
- Pornography;
- Prescription drugs and pharmaceutical products;
- Tobacco and vaping products regardless of nicotine content;
- Religious Artefacts
- Foodstuffs, perishable, animal origin and controlled food articles and beverages including, but not limited to: Fruit & vegetables, dairy products (including dried products containing dairy such as milk chocolate and protein powder), meat, fish, nuts, seeds, wine, beer, spirits and champagne; or
- Packages that are wet, leaking or emit an odour of any kind;
- Valuables and high value items including but not limited to antiques, paintings, jewellery, precious stones and electrical equipment (low value electrical equipment is permitted but sent at the owner's risk);
- Cash or other forms of tradeable currency;
- Credit cards;
- Passports or other confidential personal documentation;
- Irreplaceable items;
- Other Dangerous / hazardous goods;
- Counterfeit goods;
- Items from sanctioned countries;
- Other illegal or restricted goods.
More information is available under section 11 of our terms of service.
Additional prohibited items for Croatia
Items excluded from cover
The following items will be accepted but are sent at your risk and are not included under complimentary cover:
- Electrical Items, including but not limited to; Tablets, Mobile Phones, Computers, Hi-Fis, TVs.
- Glass & Porcelain.
- Any other non standard excess baggage items.
If you choose to send any of the above please ensure you package the item appropriately, for example a TV inside a suitcase is not appropriate.
On EU standard services (not express) and all UK and US domestic services you may send:
- Shower gel.
- Toothpaste.
- Other non flammable and non alcohol based liquids, pastes & gels for use on holiday.
Nail varnish, perfume and aerosols are not permitted. If these items are included in your luggage it may be returned to you.
Whilst non alcohol based liquids are permitted, damage caused by leakage is not covered by complimentary cover and therefore only small amounts should be sent. If an x-ray shows liquids of any type security may stop your bag for inspection.
A maximum of 1 lithium battery is permitted per shipment (excludes to / from Australia) when it is contained within a working personal electronic device such as a mobile phone. Review our battery policy. The following items are prohibited at all times:
- Aerosols or any other pressurised containers;
- Alcohol based or Flammable Liquids, Pastes and Gels of any type including, but not limited to, nail varnish and perfume;
- Toner Cartridges;
- Loose Batteries & Power Banks;
- No more than ONE device containing a lithium battery in line with our battery policy OR when shipping to / from Australia or China, NO device containing any kind of battery;
- Tracking devices such as AirTags;
- Animals and Animal products;
- Firearms and firearm parts, ammunition, weapons (including imitations of same);
- Explosives, incendiary materials and devices including but not limited to fireworks, matches, flares, solid fuels;
- Flowers and plant products;
- Human remains or ashes;
- Medical samples;
- Items that require a temperature controlled environment;
- Pornography;
- Prescription drugs and pharmaceutical products;
- Tobacco and vaping products regardless of nicotine content;
- Religious Artefacts
- Foodstuffs, perishable, animal origin and controlled food articles and beverages including, but not limited to: Fruit & vegetables, dairy products (including dried products containing dairy such as milk chocolate and protein powder), meat, fish, nuts, seeds, wine, beer, spirits and champagne; or
- Packages that are wet, leaking or emit an odour of any kind;
- Valuables and high value items including but not limited to antiques, paintings, jewellery, precious stones and electrical equipment (low value electrical equipment is permitted but sent at the owner's risk);
- Cash or other forms of tradeable currency;
- Credit cards;
- Passports or other confidential personal documentation;
- Irreplaceable items;
- Other Dangerous / hazardous goods;
- Counterfeit goods;
- Items from sanctioned countries;
- Other illegal or restricted goods.
More information is available under section 11 of our terms of service.
Additional prohibited items for Croatia
Items Excluded From Cover
The following items will be accepted but are sent at your risk and are not included under complimentary cover:
- Electrical Items, including but not limited to; Tablets, Mobile Phones, Computers, Hi-Fis, TVs.
- Glass & Porcelain.
- Any other non standard excess baggage items.
If you choose to send any of the above please ensure you package the item appropriately, for example a TV inside a suitcase is not appropriate.
On EU standard services (not express) and all UK and US domestic services you may send:
- Shower gel.
- Toothpaste.
- Other non flammable and non alcohol based liquids, pastes & gels for use on holiday.
Nail varnish, perfume and aerosols are not permitted. If these items are included in your luggage it may be returned to you.
Whilst non alcohol based liquids are permitted, damage caused by leakage is not covered by complimentary cover and therefore only small amounts should be sent. If an x-ray shows liquids of any type security may stop your bag for inspection.
A maximum of 1 lithium battery is permitted per shipment (excludes to / from Australia) when it is contained within a working personal electronic device such as a mobile phone. Review our battery policy. The following items are prohibited at all times:
- Aerosols or any other pressurised containers;
- Alcohol based or Flammable Liquids, Pastes and Gels of any type including, but not limited to, nail varnish and perfume;
- Toner Cartridges;
- Loose Batteries & Power Banks;
- No more than ONE device containing a lithium battery in line with our battery policy OR when shipping to / from Australia or China, NO device containing any kind of battery;
- Tracking devices such as AirTags;
- Animals and Animal products;
- Firearms and firearm parts, ammunition, weapons (including imitations of same);
- Explosives, incendiary materials and devices including but not limited to fireworks, matches, flares, solid fuels;
- Flowers and plant products;
- Human remains or ashes;
- Medical samples;
- Items that require a temperature controlled environment;
- Pornography;
- Prescription drugs and pharmaceutical products;
- Tobacco and vaping products regardless of nicotine content;
- Religious Artefacts
- Foodstuffs, perishable, animal origin and controlled food articles and beverages including, but not limited to: Fruit & vegetables, dairy products (including dried products containing dairy such as milk chocolate and protein powder), meat, fish, nuts, seeds, wine, beer, spirits and champagne; or
- Packages that are wet, leaking or emit an odour of any kind;
- Valuables and high value items including but not limited to antiques, paintings, jewellery, precious stones and electrical equipment (low value electrical equipment is permitted but sent at the owner's risk);
- Cash or other forms of tradeable currency;
- Credit cards;
- Passports or other confidential personal documentation;
- Irreplaceable items;
- Other Dangerous / hazardous goods;
- Counterfeit goods;
- Items from sanctioned countries;
- Other illegal or restricted goods.
More information is available under section 11 of our terms of service.
Additional prohibited items for Croatia
Items Excluded From Cover
The following items will be accepted but are sent at your risk and are not included under complimentary cover:
- Electrical Items, including but not limited to; Tablets, Mobile Phones, Computers, Hi-Fis, TVs.
- Glass & Porcelain.
- Any other non standard excess baggage items.
If you choose to send any of the above please ensure you package the item appropriately, for example a TV inside a suitcase is not appropriate.
Why Ship to Croatia?
Taking baggage abroad is becoming more and more of a problem recently. Airports are now charging more extortionate fees for checking in luggage, both budget airlines that won’t allow you to check anything in without paying a charge and normal airlines that add on huge expenses for overweight luggage by the kilo or for outsized equipment. There are other options, though, including sending your bags on ahead with Send My Bag. We’re able to send a driver to your doorstep who will pick up whatever you need to send and get it delivered to anywhere in Croatia, whether you don’t want the hassle of carrying your hiking or cycling equipment through the airport and across the country to your resort, or you’re refusing to pay extra airline charges. You could also use our service if you’ve done a bit too much shopping in Dubrovnik and your suitcase is now tipping the scales.
It's not just tourists who could benefit from our service. Students can send their possessions to Croatia to help turn their student accommodation into a home from home. This way they can bring with them many more items than they could take on a plane, and they can ship it all back home again when term ends.
Send Luggage to Croatia
You can send luggage and boxes to Croatia with Send My Bag. You can save yourself a lot of stress by sending your possessions with Send My Bag. If you are moving to Croatia this will make setting up home a whole lot easier. You can also enjoy your journey to your new destination much more knowing that you don’t have to drag several suitcases along with you. Send My Bag has numerous international routes, with a great-value flat rate for each route up to a massive 30 kg. This means that you can bring all your favourite things with you to help you set up home abroad. To learn more about sending luggage to Croatia, visit our ‘How it works’ page, or our ‘FAQs’.
Removals to Croatia
If you are moving to Croatia to enjoy the Mediterranean lifestyle or if you are moving there for work, you will have to consider international removals to Croatia in order to transport all of your possessions. Before you give anything to the movers, however, ensure that all your items are well packaged so that they won’t get damaged in transit.
Student Shipping to Croatia
If moving to Croatia to study, you will need to bring lots of your possessions with you, such as everyday essentials like clothes, and textbooks and other reading material for your course, plus DVDs or CDs to help you pass your free time. The top-ranking Croatian university is the University of Zagreb. To learn more about student shipping to Croatia visit our student shipping page and get your 10% student discount.
Sending a Parcel to Croatia
Send My Bag can send parcels to Croatia for you. You could get a friend or family member to send something to you that you have left at home. Or they could send you a care package to Croatia to help remind you of home. Make sure you choose a sturdy box when sending a parcel to Croatia and tape it up well so nothing gets damaged in transit. Also make sure you are aware of rules regarding personal effects and brand new items (see below). Find out more about how to send a parcel with Send My Bag and how to package your items.
Ways of Shipping to Croatia
If you need to transport items to Croatia – whether you are going on a beach holiday or moving there permanently – you should research the various options available for shipping to Croatia. Some options will be more practical for you than others.
About Croatia
Croatia is frequently described as a country that’s on the crossroads of Europe because of its location between Central and South-eastern Europe. The official language spoken in the country is Croatian and the currency that is used is the Croatian Kuna. The country experiences a generally temperate climate with warm summers and cool rainy winters, and the interior mountainous region, which is covered in thick forest, has an alpine climate with high snowfall in winter.
Croatia is one of the top places to head for a quick European getaway, whether it’s to one of the amazing ancient cities such as Dubrovnik, Split or its capital Zagreb, or to explore the rolling countryside and mountains. Parts of Croatia are very close geographically to Italy, but public transport is much more affordable here than in Italy, so you’ll find gorgeous rustic countryside, fit for truffle hunting, cycling and hiking , no matter what your budget. City breaks are a popular choice for tourists to Croatia. Head to Split for its wealth of history, including Roman ruins; Zagreb for boutique shopping, markets and traditional cuisine or Dubrovnik, a UNESCO World Heritage site overlooking the clear blue waters of the Adriatic to catch some sun around the historic city walls.
Please explore this page further to find out about Send My Bag’s shipping service to Croatia.
Air Freight to Croatia
You could send something like a table or armchair to Croatia using air freight. Sending items by air freight usually takes one to two days. How much you pay depends on the weight of your shipment, and its size. You will likely need to use the services of a customs agent to deal with customs clearance for you. And, you need to transport your items to and from the airport, so costs can quickly add up. If you send internationally by air freight to Croatia your items will likely arrive at one of the major airports, such as Zagreb International Airport or Split International Airport.
a Freight and Container Shipping to Croatia
You could instead choose sea freight or container shipping to get your possessions to Croatia. Again, this option is usually used when shipping large bulky items, such as a dining table or sofa. Sea freight usually means shipping items in large containers loaded onto cargo ships. It can be cheaper than air freight, but you will still need to hire a customs agent and will need to sort out how to get your items to and from the ports. When using container shipping to Croatia your items will most likely arrive by ship at one of the major sea ports, such as Split, Dubrovnik or Rijeka Bakar.
Shipping Goods to Croatia
You need be aware of the current customs rules when shipping goods to Croatia. You should find out about any duty that you need to pay and what items are allowed to be shipped to Croatia, which items are restricted, and which are entirely prohibited. Take a look at the prohibited items and customs sections on this page for more information.
Send your Bike to Croatia
You can send your bicycle to Croatia and enjoy cycling along the Dalmatian coast, or further inland. Sending your bike to Croatia is much easier than checking it into the hold of your plane. You will avoid oversized baggage fees and won't have to carry the bike to and from the airport. Your bike will need to be taken apart and properly packaged before being sent to Croatia. Check out our bike shipping information to find out more.